• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-14-2021 10:46 PM - edited ‎09-16-2021 04:57 AM

HP Recommended
Product: HP15 - di2000TU IN
Operating System: Other

Hi, I recently purchased an HP15  laptop which is a windows 11 from a local dealer.  It is an 8GB RAM laptop.  I doubt whether it is a new laptop or a refurbished one.  How to ascertain it? Also, how can I get details such as manufacturing date, MRP,  etc.

Category:
1 REPLY 1

‎09-14-2021 11:34 PM

HP Recommended

@SamhitaSSM 

 

Please edit your link and remove its serial number and do not post it on internet.

 

I don't think retailer can make a laptop with Windows 11.  You can use its serial number to work out when it was manufactured.


For the serial number, normally the 4th, 5th, and 6th characters to reference when the product was built. The first character is the year date (Y) and the next two (WW), the week in that year it was made.


                      CCSYWWZZZZ

 

In your case, machine was built on year 2001 week 29 or from 19/07/2021 to 25/07/2012

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.