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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Notebooks
- Notebook Software and How To Questions
- Get rid of popup demand to install iolo system manager

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07-19-2025 06:51 AM
Hi @PriscillaW,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I understand you want to stop the iolo System Mechanic pop-up from appearing on your HP Envy laptop running Windows 11. Follow these steps to remove or disable it safely:
1. Uninstall iolo System Mechanic (if installed)
- Press Windows + I to open Settings.
- Go to Apps > Installed apps.
- Look for iolo System Mechanic or anything similar.
- Click the three dots next to it and select Uninstall.
If it's not listed, it might be a pre-installed trial or a notification from HP Support Assistant.
2. Disable from Startup (if not uninstallable)
- Press Ctrl + Shift + Esc to open Task Manager.
- Go to the Startup tab.
- Look for any entry related to iolo or System Mechanic.
- Right-click and choose Disable.
3. Block Notifications
- Go to Settings > System > Notifications.
- Scroll down to "Notifications from apps and other senders".
- Turn off notifications for iolo, HP Support Assistant, or any unknown app sending pop-ups.
4. Use HP Support Assistant to Remove Offers
- Open HP Support Assistant.
- Go to Settings (gear icon).
- Under Notifications, disable promotional or partner offers.
5. Scan for Adware (Optional but Recommended)
Even if you have antivirus, run a scan with Malwarebytes Free to check for adware or PUPs (Potentially Unwanted Programs).
I hope this helps.
Take care, and have an amazing day!
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Regards,
VikramTheGreat