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HP Recommended
hp laptop 15db0xxx
Microsoft Windows 10 (64-bit)

Recently bought new 15"laptop computer which I use primarily for genealogy and watching videos on Hulu and Amazon Prime - already am having space issues - bought a disk for it but cannot get the computer to recognoze that there is a microdisk so that I can save things to the disk - what do I have to do to get the computer to recognize that there is a microdisk in it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@barblovesroses 

 

Your machine supports SD/SDHC/SDXC cards. What is your microdisk card (brand, model). If you bought a microSD card you need an adapter from microSD to SD such as

 

   https://www.amazon.com/SanDisk-microSD-Memory-Adapter-MICROSD-ADAPTER/dp/B0047WZOOO

 

(any brand can do)

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

4 REPLIES 4
HP Recommended

@barblovesroses 

 

Your machine supports SD/SDHC/SDXC cards. What is your microdisk card (brand, model). If you bought a microSD card you need an adapter from microSD to SD such as

 

   https://www.amazon.com/SanDisk-microSD-Memory-Adapter-MICROSD-ADAPTER/dp/B0047WZOOO

 

(any brand can do)

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

https://www.amazon.com/gp/product/B07KJH32TB/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

 

This is the card I purchased that my computer is not recognizing - it says it has an adaptor however ???  I have gone ahead and ordered the adoptor you recommended - should be here in a couple days - will advise if it makes a difference.  Thanks for the recommendation.

HP Recommended

The adaptor arrived today, plugged it in and it worked exactly as it was supposed to.  Thanks so much for your help - I was ready to tear my hair out as no where did I read that I needed something like this to make this work with my computer.  Bless you for helping make something so frustrating a simple solution that hould be clear and easy to resolve that sin't.

HP Recommended

@barblovesroses 

 

Many thanks for posting back,  Have a good weekend.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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