cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 5
133
Flag Post

Getting the "command" is not recognized as an internal or external command.

HP Recommended
HP Notebook - 17z-ca000 CTOExample: Pavilion 65XX
Microsoft Windows 10 (64-bit)

But my path includes statements such as C:\Windows;C:\Windows\System32; etc

4 REPLIES 4
Highlighted
Level 15
Level 15
25,504 25,437 2,331 5,524
Message 2 of 5
Flag Post
HP Recommended

@webbing 

Don't know what you're trying to do -- but "command" is not a recognized command.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

If you substitute "command" for ipconfig, or for ping then you have a standard response from Windows when it can not find the command. I have in my path the statements: C:\Windows;C:\Windows\System32 as well as other paths to PowerShell etc. In any case thanks for your response.

0 Kudos
Highlighted
Level 15
Level 15
25,504 25,437 2,331 5,524
Message 4 of 5
Flag Post
HP Recommended

@webbing 

OK ... if the problem is that you are entering valid commands but Windows is not finding them, the problem is your path statement.

 

Here is my path:  

PATH=C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\ProgramData\Oracle\Java\javapath;C:\Windows\SYSTEM32;C:\Windows;C:\Windows\SYSTEM32\WBEM;C:\Windows\SYSTEM32\WINDOWSPOWERSHELL\V1.0\;C:\PROGRAM FILES (X86)\ATI TECHNOLOGIES\ATI.ACE\CORE-STATIC;C:\Windows\system32;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Users\<username>\AppData\Local\Microsoft\WindowsApps;

 

I put <username> in there in place of my actual username -- you would need your actual username.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 5 of 5
Flag Post
HP Recommended

I have included in my path the statements concerning the folder for the "commands" to be found, I refer at:C:\Windows;C:\Windows\System32,  etc BTW here is my path:C:\Users\gabri>path
PATH="C:\Windows;C:\Windows\System32;C:\Windows\System32\WindowsPowerShell\V1.0;C:\Windows\System32\wbem;C:\Users\gabri\AppData\Local\Programs\Python\Python37;C:\Users\gabri\AppData\Local\Programs\Python\Python38\Scripts\;";"C:\Java\jdk-13\bin\;";"C:\Windows;C:\Windows\System32;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Users\gabri\AppData\Local\Programs\Python\Python38\Scripts\;";"C:\Users\gabri\AppData\Local\Programs\Python\Python38\;";"C:\Users\gabri\AppData\Local\Microsoft\WindowsApps;C:\Users\gabri\AppData\Local\Programs\Python\Python37\;C:\Java\jdk-13\bin\;";

As you can see I have included those statements. My name is gabriel therefore the Users path goes through gabri. I really appreciate your help but it does not resolve the problem and HP wants money for what it looks like their problem. This machine is barely six months old.

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation