Global Warranty and extending warranty

[Zyang-Ye]

Hello HP Community,

I'm planning to buy HP Spectre x360 Laptop - 13t touch - 8NS97AV_1 from HP USA online store

Link: https://store.hp.com/us/en/pdp/hp-spectre-x360-laptop-13t-touch-8ns97av-1

However, as I live in Singapore and would use this product, i would like to inquire a few questions:

1. Is there Warranty coverage for this in Singapore? 

The closest product in HP Singapore would be this (https://store.hp.com/sg-en/default/hp-spectre-x360-13-aw0177tu-8ze87pa.html) but the configuration would differ from what i would configure from the HP USA Online Store, so:

- is there any warranty that comes with the product?

- is it a international warranty?

- will the Warranty be valid in Singapore?

2. If i want to extend warranty with international coverage in Singapore for an additional 2 years (total 3 years of warranty coverage on the product), do I :

a. buy HP care packs when i'm configuring the product in the HP USA online store? or

b. do I purchase the extension warranty from HP Singapore Website? or

c. is extension of warranty on the product not possible?

This is dependent on the first question, whether if the HP Care Packs (HP USA online store) are also counted as International Warranty, and if HP Singapore store allow HP care packs on products purchased from a different region. 

Will gladly appreciate if the queries are responded as soon as possible, and thanks in advance to the responder

Best regards, 

Zyang Ye

[WAWood]

@Zyang-Ye 

The general response is -- if you buy a PC in the US, the warranty is only good in the US and Canada, not other countries.

But, there may be options you can purchase that will extend it to other countries.

We are not the authority on warranty coverage or options, so you need to contact HP Customer Support directly.

Goto this page https://support.hp.com/us-en/contact-hp