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- Re: Graphic Card Update

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11-12-2017 06:39 PM
Hello,
My Laptop Model is 15-AU009tx my laptop have 2 graphic cards
1. Intel HD 520
2. NVDIA 940mx card
issue is even though intel graphic have updates which showing in intel update utility but til now those updates are not showing in
HP Support Assistance & i have downloded seperately for my 520 intel graphic when i'm trying to install it's showing that "may not be suitable these are hybrid updates which was not optimized by ur manufacture install at your own risk"
if i continue that installation will it causes any kind trouble to my Lapi ? oe can i go ahead with installation ?
plz help me outfrom this issue
Thanking you in advance 🙂
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Accepted Solutions
11-14-2017 06:26 AM
Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.
I understand that you have an HP Pavilion 15-au009tx and the graphics drivers for the Intel® HD Graphics 520 is not included by the HP Support Assistant yet. When you try to install the Intel graphics driver update from the Intel's website, a message appears saying "may not be suitable these are hybrid updates which was not optimized by ur manufacture install at your own risk".
Are you facing any issues with the existing Intel graphics drivers?
Any other reason for trying to install these Intel drivers from the Internet?
If there is any ongoing issues with the existing drivers then HP will upload the drivers on the HP website and the drivers will be available through the HP Support Assistant.
Moreover, the Intel HD Graphics 520 is embedded (integrated) into the motherboard's chipset. The Chipset drivers will take care of it. I have also, checked the Intel's website and it does look like these drivers are released for a specific set of processors and your laptop's processor does not look like from that list.
I suggest you to avoid installing the drivers if there are no issues with the laptop. Hooe this answers your question.
Feel free to let me know if you have any further questions.
Cheers! 🙂
11-14-2017 06:26 AM
Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.
I understand that you have an HP Pavilion 15-au009tx and the graphics drivers for the Intel® HD Graphics 520 is not included by the HP Support Assistant yet. When you try to install the Intel graphics driver update from the Intel's website, a message appears saying "may not be suitable these are hybrid updates which was not optimized by ur manufacture install at your own risk".
Are you facing any issues with the existing Intel graphics drivers?
Any other reason for trying to install these Intel drivers from the Internet?
If there is any ongoing issues with the existing drivers then HP will upload the drivers on the HP website and the drivers will be available through the HP Support Assistant.
Moreover, the Intel HD Graphics 520 is embedded (integrated) into the motherboard's chipset. The Chipset drivers will take care of it. I have also, checked the Intel's website and it does look like these drivers are released for a specific set of processors and your laptop's processor does not look like from that list.
I suggest you to avoid installing the drivers if there are no issues with the laptop. Hooe this answers your question.
Feel free to let me know if you have any further questions.
Cheers! 🙂