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Jaynat2000
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Graphics Card upgrade on HP Envy x360 Laptop

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Microsoft Windows 10 in S Mode

Downloaded Red Dead Redemption 2 for pc, the game says I need to upgrade a graphics card. However when I tried to check on my NVIDA Control Panel...It told me that there was not a graphic card on this device. I need some help...My computer meets all the requirements besides the graphics card.

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WAWood
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@Jaynat2000 

Laptops do not have graphics "cards"; instead, they have graphics chips that are soldered to the system board and are not replaceable.  That error message has generic wording that does not apply to laptops, but instead to desktops, where they expect you to replace the graphics "card".

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***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
33,767 33,659 3,067 7,547
Message 2 of 2
Flag Post
HP Recommended

@Jaynat2000 

Laptops do not have graphics "cards"; instead, they have graphics chips that are soldered to the system board and are not replaceable.  That error message has generic wording that does not apply to laptops, but instead to desktops, where they expect you to replace the graphics "card".

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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