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‎09-10-2020 08:47 AM

HP Recommended
Operating System: Microsoft Windows 10 in S Mode

Downloaded Red Dead Redemption 2 for pc, the game says I need to upgrade a graphics card. However when I tried to check on my NVIDA Control Panel...It told me that there was not a graphic card on this device. I need some help...My computer meets all the requirements besides the graphics card.

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Accepted Solutions

‎09-10-2020 09:21 AM

HP Recommended

@Jaynat2000 

Laptops do not have graphics "cards"; instead, they have graphics chips that are soldered to the system board and are not replaceable.  That error message has generic wording that does not apply to laptops, but instead to desktops, where they expect you to replace the graphics "card".



I am a volunteer and I do not work for, nor represent, HP

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1 REPLY 1

‎09-10-2020 09:21 AM

HP Recommended

@Jaynat2000 

Laptops do not have graphics "cards"; instead, they have graphics chips that are soldered to the system board and are not replaceable.  That error message has generic wording that does not apply to laptops, but instead to desktops, where they expect you to replace the graphics "card".



I am a volunteer and I do not work for, nor represent, HP
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