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HP Recommended
OMEN 15.6 inch Gaming Laptop PC 15 (2Y3L7AV)
  • F.38 Rev.A
  • Tried to update from HP Assistant , followed all the steps. After restart i got this "BIOS UPDATE FAILED"IMG_4704.jpeg
  • IMG_4706.jpegIMG_4705.jpeg
  • Then startuped the pc is running all well, but no update was done , in bios settings shows as updated , but when i play games, stuttering , lags and game crashes happen. On some games "GPU Driver device hung error and etc."
  • Tried to update from USB , doesn't find the bios file it says it's corrupted or missing. F9 (Booting system)
1 REPLY 1
HP Recommended

At the official HP website for your Omen, the only BIOS available is F.20 from March 21, 2022

I recommend waiting until an update shows up at that site. 

 

You do have a 502 error which can be cleared with a CMOS reset

 

 

Follow the steps below to reset computer CMOS data.

1. Turn off the computer.
2. Press and hold the Windows and the V keys.
3. While still pressing those keys, press and hold down the Power button on the computer for 2-3 seconds.
4. Release all the keys.
5. At the completion of a successful CMOS reset, a message showing CMOS Reset (502) will be displayed.
6. Restart the computer.
7. Press F10 to get in to bios. Check Date and time.
8. Press F9 to set bios defaults. Ensure secure boot is enabled.
9. save setting when you exit



If you do not see that 502 message then :

  • Turn on the computer by holding the power button down for 20 full seconds then release.
  • Press the Power button one more time (if necessary) to start the computer.
  • Tap the ESC key about once a second after you see the LEDs on the keyboard flash.
  • Do steps 7-9 above



It is always dangerous to upgrade bios. Look at the BIOS revision history or "fix" information and see if an upgrade is useful. Updates that improve security are needed in a corporate environment but for gaming system they will likely slow down your system.

HP is removing cloud recovery for many systems over 5 years old. You may want to go here and get a copy of your cloud recovery before it is too late.


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