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‎11-21-2017 03:50 PM

HP Recommended
Product: OMEN HP Laptop PC 17-w001nv
Operating System: Microsoft Windows 10 (64-bit)

Product Name: OMEN HP Laptop PC 17-w001nv

Operating System: Microsoft Windows 10 (64-bit)
  

I Need the correct HP Download for:

HP 3D DriveGuard

 

I have already try to install 

HP 3D DriveGuard Software

system software Manager Icon
6.0.44.1 Rev.A 46.5 MB Oct 11, 2017

from this link: https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-w000-laptop-pc/10862328/model/1207959...

 

but the error "can't install HP Accelerometer" still exists. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2017 03:12 PM

HP Recommended

Then check:https://support.hp.com/bg-en/document/c05841987

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

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4 REPLIES 4

‎11-21-2017 04:05 PM

HP Recommended

Follow the instructions on the link:https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Need-3D-driver/m-p/6294755#M231...

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎11-22-2017 02:30 AM - edited ‎11-22-2017 02:32 AM

HP Recommended

I followed all the above but the problem still exist 

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‎11-22-2017 03:12 PM

HP Recommended

Then check:https://support.hp.com/bg-en/document/c05841987

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎11-25-2017 06:10 AM

HP Recommended

Problem solved by following  the steps below :

 

1. Uninstall the old version of HP 3d DriveGuard from control panel 

2. restart PC

3. Install the sp82228.exe from http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

4. Install the sp82755.exe from SP82755 File Download    (the last link that gave me GOLD_MASTER)

5. restart PC

 

Now it is ok  I receive not any annoying message when I start the computer and the HP 3D DriveGuard is installed I can see it on the list of installed programmes.

 

Thank you 

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