HP Accelerometer Driver not working

[Grosy]

Hello,

I was upgrading my Windows 10 to 1703 version (KB4040724) and after written an application error (AccelerometerSt.exe-0xc0OOO07b).

I tried this step, but not working:

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Accelerometerst-exe/td-p/635429...

I uninstalled the 3D DriveDuard softwere, but they wrote a problem (RemoveMobilityCenterTile64; C:\WINDOWS\Installer\MSI79AC.tmp; uninstalltile)

Can you help me how can I solve this problem, thanks

[DavidPK · Accepted solution]

Hi,

Try the following.

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

When this has completed, restart the notebook.

Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

Download and install the x64 version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted  sp81142 folder you pasted on your Desktop.

Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook.

Regards,

DP-K

[Grosy]

Hi David,

Thanks for your helping. 

Only question. Is not a problem that the 3D Drive Guide not install in my notebook?

[DavidPK]

Hi,

You're welcome

Using this method doesn't create an entry in Winows control panel for HP 3D DriveGuard or a listing in Programs and Features, however, as long as the driver has installed, the hard drive protection will work as usual.

Regards,

DP-K

[Airnesto]

Thanks for the solution

[FormerFed]

I tried the lazy way as described in SP82228.  Did not work.  Tried the longer process described by DPK and it worked just fine.  Thanks.

[stijnlambert]

Same here. +1 for this answer!

[Dhar_2]

Updated 3D Driveguard available here:

https://support.hp.com/us-en/document/c05841987