HP Chromebook 14 keeps randomly shutting down

[bassplayinlady]

I'm having the same issue. It started happening about a week ago or so. So frustrating.

[Johnlennon]

1. Try and check whether your fan is functioning because overheating makes a machine to shutdown regularly
2. There might be a virus in you pc programmed to shut down your laptop after a given period
3. In your power option your laptop maybe set to shutdown after sometime check that under power options and adjust appropriately

[bassplayinlady]

Thanks for your reply Johnlennon. My chromebook only works now when it is plugged in. As soon as I unplug it, it goes black. I have bought a replacement battery. I hope that works.  😕

[bassplayinlady · Accepted solution]

So, the new battery fixed the problem. All is well.

[9naniji51]

i didnt think it had this setting?  where is it?  also dont think it has a fan or get viruses.

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@Johnlennon wrote:
1. Try and check whether your fan is functioning because overheating makes a machine to shutdown regularly
2. There might be a virus in you pc programmed to shut down your laptop after a given period
3. In your power option your laptop maybe set to shutdown after sometime check that under power options and adjust appropriately

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[9naniji51]

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@9naniji51 wrote:

i didnt think it had this setting?  where is it?

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@Johnlennon wrote:
1. Try and check whether your fan is functioning because overheating makes a machine to shutdown regularly
2. There might be a virus in you pc programmed to shut down your laptop after a given period
3. In your power option your laptop maybe set to shutdown after sometime check that under power options and adjust appropriately

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or a fan. or get viruses.  very confused here.