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HP Recommended
HP Compaq 6910p Notebook PC
Microsoft Windows Vista
No firewire/DV Camera recognition when plugged into Laptop: Simply put, my Panasonic NV-GS5 plugged into the HP Compaq 6910p, with a 4 pin to 4 pin firewrire cable, prompts no sound, device recognition, or anything at all from windows. I checked device manager, and the drivers for the 1394 port are working/updated fine. So I am left stumped on how to progress from here. I just want to transfer some footage from my DV camera. If anyone can help/knows the problem I am dealing with, please do reply, and let me know what I should do.
2 REPLIES 2
HP Recommended

@Zubair_Ali 

 

Your video camera is NOT a PnP device, you need to ask Panasonic to get its driver OR at least a software to h=get it going.

 

Regards.

BH
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HP Recommended

There isn't even an "Unknown device" in Device Manager, no sound from windows, and no updated hardware changes.
Even on a separate computer, the camera is recognised fine (or at minimum is picked up by the device) without any drivers as it doesn't need any...

Zubair_Ali_0-1727905477920.png


And no, the unknown devices aren't related to any firewire ports (Quicklaunch button and some 3d Manager).

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