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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: HP Contact Phone Number
Create an account on the HP Community to personalize your profile and ask a question
11-18-2020 08:08 AM - last edited on 11-18-2020 09:57 AM by MatheusH
Does anyone know the real contact number for HP? I tried the virtual assistant but it doesn't work for Chromebooks. I called the number I thought was the support number 1 [content removed] (I added that extra zero because you not allowed to comment it because it's a scam lol.) but it really sounded like a scam. Does anyone know the real number if there is one, because I know there are some fake "HP Support" number and accounts on this community page as well?
Solved! Go to Solution.
Accepted Solutions
11-18-2020 01:00 PM
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Reminder:
Case submission is primarily directed at those whose devices are still in Warranty.
For the rest of us, this is not an option.
HP Support does not generally provide free service for out-of-warranty devices.
Our Community is not HP Support; we do offer help free of charge.
Scroll to bottom > Ask the Community
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HP Technical Support – Contact Information
Submit information / case online
Sign in or continue as a guest
Reminders
- HP Phone numbers you find on the Internet have likely been hijacked.
- HP Support USA does not post public phone numbers.
- HP Support USA requires online case submission - local contact options are displayed after the case is submitted.
Many roads lead to HP Support.
In Windows
Settings > System > About > (Support) Online support > Contact an HP Agent
OR
Open your regional HP Community
At the top of the web page, hover mouse over Support
Beneath Support Resources > Contact Us
OR
Open website HP World-Wide Support
Select your region and follow the prompts
OR
Regional Links
USA / Canada
UK
OR
>>> Option - HP Support is on Facebook <<<
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Warranty Check / Product Registration
- Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
- Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
NOTE: The online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your HP device
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
11-18-2020 01:00 PM
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Reminder:
Case submission is primarily directed at those whose devices are still in Warranty.
For the rest of us, this is not an option.
HP Support does not generally provide free service for out-of-warranty devices.
Our Community is not HP Support; we do offer help free of charge.
Scroll to bottom > Ask the Community
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
HP Technical Support – Contact Information
Submit information / case online
Sign in or continue as a guest
Reminders
- HP Phone numbers you find on the Internet have likely been hijacked.
- HP Support USA does not post public phone numbers.
- HP Support USA requires online case submission - local contact options are displayed after the case is submitted.
Many roads lead to HP Support.
In Windows
Settings > System > About > (Support) Online support > Contact an HP Agent
OR
Open your regional HP Community
At the top of the web page, hover mouse over Support
Beneath Support Resources > Contact Us
OR
Open website HP World-Wide Support
Select your region and follow the prompts
OR
Regional Links
USA / Canada
UK
OR
>>> Option - HP Support is on Facebook <<<
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Warranty Check / Product Registration
- Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
- Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
NOTE: The online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your HP device
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
12-01-2020 02:41 PM
Hi,
I understand that you are not part of the support team for HP, but you are the closest I can get to finding how to interact with this company. It is infuriating to have NOT A SINGLE PLACE to contact a human being to help you. I need a way to connect with a human in the support team- if that means purchasing a warranty (mine is expired), I will do it. I hope you know of some way to open a case order with them or in some other manner get their ear.
- SO frustrated
01-16-2021 03:53 PM - edited 01-16-2021 03:54 PM
EVERY single avenue I go down with these links leads me nowhere - I just get back to the same contacts page over and over again.
To say I am frustrated after nearly 2 weeks of trying to get region reset codes to work (I keep getting an error message and the forum agent couldnt help further), I am now waiting on a warranty reply that was submitted 4 days ago with NO RESPONSE.
I am right on the edge of walking away from any HP products forever as this support is SHOCKINGLY horrendous.
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