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Renick
New member
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Message 1 of 3
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Flag Post

HP DMI TOOL

HP Recommended
G61
Microsoft Windows 7 (64-bit)

Hi,

 

When the Notebook HP G61- 454EE is booting up, its written on the left corner saying NO SERIAL NUMBER FOUND, 

i tried to install new OS but also cannot do that.

I tried to Change the BIOS Settings but settings not found on the BIOS tab.

 

Please assist me if my problem is clear from my explanation.

 

thank you

 

 

2 REPLIES 2
WAWood
Level 16
Level 16
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Message 2 of 3
Flag Post
HP Recommended

@Renick 

Sorry, but we are unable to do anything about this and HP no longer makes the DMI tool available.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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RodrigoB
Moderator
Moderator
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Message 3 of 3
Flag Post
HP Recommended

Hi Renick,

 

I hope that you have been fine.

 

For your problem you should talk with HP customer service. They will assist you better. 

 

Therefore, this topic is being locked. Please Contact HP support in your region. 

 

 

I work on behalf of HP.
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