HP Envy 13 High ram usage and fan speed

[mollens1337]

So my pretty new envy 13 seems to aways ramp up fans whenever it is charging, and most of the time the fans are spinning even while doing pretty basic tasks like facebook and youtube with wideo playing and word document opened. It is audible and a bit disturbing, it even sometimes turns on while just writing in word during lecture wich makes things awkward since it is quite loud. The other thing is that even idle my laptop uses about 4,5 of its 8 gigs of ram for no reason and it makes me wonder why. The other thing is poor battery life - my laptop lasts about 4-5 hours with the slider all the way to the left to preserve battery life - it is on battery saving mode all the time and still battery life is poor. 
Thanks for help.

[WAWood]

@mollens1337 

With a Win10 PC, you're going to experience a variety of problems not typical of the older PCs.

First is sluggishness. You may experience a very slow PC at times because Windows Update (WU) is hogging your PC, searching for, downloading, and installing updates -- to bring your PC up to the most current version of Windows. This can also contribute significantly to high processor temperatures, as it is being heavily used.

Second is fan noise. That's directly related to fan speed, which is the result of processor heat, and WU is known to drive up the processor load -- sometimes to 100%. That can cause the fan to run loud and continuous for some time.

Third is disk usage. WU can easily force the disk usage to 100% and and keep it pinned there for some time. That's because it writes WU files to the drive, then it turns around and reads them, then it overwrites existing Windows System files. All of that takes a lot of disk usage to complete.

These processes are compounded by Win10 because new Win 10 patches coming out nearly every Tuesday. Since you can't stop Updates like you did with Win7, this means you're going to get updates, regardless of what you do.

To find out what version and build of Win10 your PC is running, do the following:
1) enter "cmd" (without the quotes) into the search area and select the Command Prompt option
2) enter "winver" into the command window (again, without the quotes)
3) The most current Win10 versions as of 2/11/20 are the following:
a) v1803: Bld 17134.1304
b) v1809: Bld 17763.1039
c) v1903: Bld 18632.657
d) v1909: Bld 18363.657.

If yours is older than that, most likely WU is hogging your PC trying to update it.

Some folks have been told that resetting your PC will fix this. but, if you reset your PC, you only make matters WORSE! Why? Because you will reset Win10 back to the original version that came preloaded on the PC and that will restart Windows Update all over again.

To disable WU temporarily, do the following:
1) Enter "services" in the search area (again, without the quotes)
2) When the window opens, scroll down until you see Windows Update
3) If it say Running under status, that indicates that WU is running
4) To change that, double-click on that task, select Stop under the Service status, and then Apply
5) That should stop WU -- and you should see an immediate improvement in performance.

If not, then WU is not the problem.

WU will restart itself automatically later on, so you basically have no choice than to bear with it until it finishes.

[mollens1337]

Hey, thanks for your elaborate reply. I've checked my winver and it is one of the ones that you've mentioned so I dont think WU is the problem. And the memory issue is still there - even idle, nothing running it is about 4 gigs of ram used non-stop. The other thing is that the most memory using process is the "antimalware service executable" and I've tried doing something with it using some guides and none of them worked. Howewer the issue that is bugging me the most is the battery life. I've enabled in bios the option to show how much battery time is remaining and even at 100%, battery saving mode it barely reaches 4,5h which is pretty poor since this laptop is quite new.

[WAWood]

@mollens1337 

OK ... well, it was worth a shot to see if WU was the problem.

The battery life sounds short -- you can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.

IF the battery is indeed faulty, you would need to contact HP Customer Support to see about replacing it and/or the PC.

To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Goto this page https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.

[mollens1337]

thats what i got

DESIGN CAPACITY 52 129 mWh

FULL CHARGE CAPACITY 52 129 mWh

CYCLE COUNT -