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‎08-17-2017 02:12 AM - edited ‎08-17-2017 02:23 AM

HP Recommended
Product: HP ENVY Notebook P4B19AAR
Operating System: Microsoft Windows 10 (64-bit)

I've had the Bang and Olufsen Audio App and icon since upgrading to Windows 10.  Suddenly,  it is no longer there. I reinstalled the orginal HP driver and no luck. I have tried updating the Realtek software and still not there. Any help is appreciated. I have lost my EQ and so on. 

6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-17-2017 02:44 AM

HP Recommended

Hi,

 

The only other suggestion I have would be to try the later version of this software on the link below.

 

http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80538.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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6 REPLIES 6

‎08-17-2017 02:29 AM

HP Recommended

Hi,

 

Try installing the Realtek software package on the following link - this should also provide the B&o gui.

 

http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73189.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

1 person found this reply helpful
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‎08-17-2017 02:34 AM - edited ‎08-17-2017 05:43 AM

HP Recommended

I've tried that before posting my question. No, it did not bring back the B&O app.

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‎08-17-2017 02:44 AM

HP Recommended

Hi,

 

The only other suggestion I have would be to try the later version of this software on the link below.

 

http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80538.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

2 people found this reply helpful
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‎08-17-2017 03:11 AM

HP Recommended

You super hero! That works! Thanks so much. I was just about to reformat. Phew. 

 

B&O is back!

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‎08-17-2017 03:15 AM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

1 person found this reply helpful
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‎03-10-2019 05:12 PM - edited ‎03-10-2019 05:14 PM

HP Recommended

Hey, do you know if this software works for the HP Pavilion Notebook 15-aw002la?

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