-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP Envy x360 won't come back from hibernation if I don't ope...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
07-25-2022 09:55 AM
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15m-es0000 (268U4AV)
Operating System: Microsoft Windows 11
I have a HP Envy x360, Windows 11
I bought a monitor and USB keyboard and mouse that work perfectly.
When I hibernate my computer I cannot turn it on again with the mouse or keyboard, I need to open the lid and press the "on" button.
I opened the device manager and went to "Mice and other pointing devices" and chose, for the USB mouse, under power managerment, "Allow this device to wake the computer"
But it is still not working. Do you know what I can do?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.