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Stop the Jumping Cursor! Quick Fixes for HP EliteBook Folio 1040 G1Click here to view the instructions!
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HP Recommended

Hello!

Whenever I try pressing F3 or F4 keys, I got such warning message with title HP Hotkey Support and empty body.

30158472_0-1712857864285.png

 

When I installed HP Hotkey Support patch from HP website (SP145069), it did not fix the issue.

When I tried to repair HP Hotkey Support via Control Panel - I finally was able to change the brightness, but still, it was accompanied by this warning message.

Even restoring Windows to factory settings did not resolve the issue.

Please help me.

HP Recommended

Solution is on page 8.

HP Recommended

Worked like a charm. My brightness controls F3 and f4 are now working. Thank you

HP Recommended

it worked! TYSM!😀

HP Recommended

hi  how can i roll back to the previous version because im new in the pc world

HP Recommended

The solution is on page 8. Go to the page, read and follow the instructions.

HP Recommended

HELPFUL AND THE ISSUE  IS FIXED.

HP Recommended

You saved me thank you. 

HP Recommended

820 G3 here and I don't see the option in the newest BIOS 😞
Had to disable the HP service thingy and install SP91903.

HP Recommended

If your solution worked, it will be useful to all those people who have laptops with a newer BIOS.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.