@LynetteM
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Welcome to the HP Community.
Reminder to those reading:
Do NOT respond to individuals who post phone numbers or email addresses.
These might be scammers trying to steal your information / money.
HP does not post phone numbers or email in Community messages.
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You best take this up with the Canon Printer Support site.
Why your Canon drivers do not install, don't work, and / or are generally difficult is not something most of us could answer.
You know, because we specialize in HP devices here. Smiling.
That said, a bit of help...
In General,
- Download and save the installation / driver package to your computer
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- After the software is installed, Restart the computer and log in
Find your printer's information and support
Canon Pixma MG2550s Software and Drivers
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .
Dragon-Fur
