-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP Omen Hard disk error 301

Create an account on the HP Community to personalize your profile and ask a question
07-13-2024 03:11 PM
Lately when I turn on my laptop it has a hard disk error code 301. it's saying imminent failure. I've ran multiple tests to try to figure it out but can't figure out what the actual problem is. when i run the test it just gives me a 24 digit could and says to contact hp support. I googled hp warranty and it says my hard drive system has a 3-year warranty. but when I use the hp support app it just says expired without any details of different parts. it's been 1.5 years since I purchased it. any help would be greatly appreciated
07-13-2024 03:30 PM
Hi @BKola665
it is a SMART error, when you have a 24 digit error there is nothing to do but change the disk. The disc warranty cannot be longer than the device warranty, no more than 1 year.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.