10-04-2019 12:32 PM
Pavilion m6 1045dx Entertainment will not recognize Duracell replacement battery from Batteries Plus. Took battery back to store to have it tested. It tested good, put it back in laptop, but laptop either doesn't recognize the Duracell battery or shows there is no battery in laptop. Laptop can still recognize original battery that came with it, but it's almost dead. Details on Duracell Battery
Duracell Ultra COM12729A 11.1V 5200mAh 57.7Wh Li-lon
2019 Duracell Bethel, CT
Should this battery work with my Pavilion?
Solved! Go to Solution.
10-04-2019 06:00 PM
Your machine use HP battery part # 671731-001. It can communicate with charger and computer. Duracell battery may "talk" to your computer a different way therefore your computer won't accept it. You have to buy the right part which is fully compatible with your machine. One source
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10-07-2019 03:56 PM
So I think I understand. Duracell battery can't communicate with my notebook. If I buy HP MO06 battery it will communicate with my laptop. Is that correct