HP PC Hardware Diagnostics UEFI (sp149634.exe)

[Delta-Alpha]

I have just downloaded and tried to install the HP PC Hardware Diagnostics UEFI (sp149634.exe).  The installation proceeds but finally issues:

Disk Layout is as follows:

I also tried this through HP Support Assistant but this gave:

WHy is this failing to install I never had any issues with my old Zbook G3 when updating the UEFI diagnostics?

[Delta-Alpha]

I have finally managed to work out why the UEFI Diagnostics 10.2.0.0 were not updating and fixed the problem!  It is possible to create an installation log for the service pack, but this is not something that is well documented.  The service pack “setup.exe” has a “/?”  switch which shows:

If you run the installer with standard logging:

C:\SWSetup\SP149634> C:\setup /L0x409 /v"/l! SP149634-std.log"

Then you will get generate a log file “SP149634-std.log”.  The passed parameters to “msiexec” which runs the Microsoft Installer for this package “HP PC Hardware Diagnostics UEFI.msi”;  can be obtained from the output from “msiexec /?”.  On examination of the  log file it shows that it puts  the diagnostic files into “C:\Windows\HP” and then tries to copy them to the UEFI partition, which fails!  I looked at my directory and it contained 173MB of files that were part of an old HP Service Pack UEFI update:

Directory of c:\Windows\HP

05/02/2024  22:34    <DIR>          .

05/02/2024  22:02    <DIR>          ..

17/08/2020  13:12         2,148,360 BiosConfigUtility64.exe

13/04/2023  13:21         1,477,488 BiosMgmt.efi

13/04/2023  13:40               256 BiosMgmt.s12

13/04/2023  13:54               256 BiosMgmt.s14

13/04/2023  13:22         1,402,352 BiosMgmt32.efi

13/04/2023  13:40               256 BiosMgmt32.s12

13/04/2023  13:54               256 BiosMgmt32.s14

11/04/2023  13:59           454,184 CryptRSA.efi

11/04/2023  13:59           269,352 CryptRSA32.efi

29/10/2021  15:06             1,422 EADB.json

13/04/2023  13:16         1,477,744 HpBiosMgmt.efi

13/04/2023  13:38               256 HpBiosMgmt.s12

13/04/2023  13:49               256 HpBiosMgmt.s14

13/04/2023  13:17         1,402,608 HpBiosMgmt32.efi

13/04/2023  13:38               256 HpBiosMgmt32.s12

13/04/2023  13:49               256 HpBiosMgmt32.s14

13/04/2023  13:55            14,384 HpBiosUpdate.dll

13/04/2023  13:08         1,477,752 HpBiosUpdate.efi

13/04/2023  13:30               256 HpBiosUpdate.s12

13/04/2023  13:42               256 HpBiosUpdate.s14

13/04/2023  13:08         1,402,616 HpBiosUpdate32.efi

13/04/2023  13:30               256 HpBiosUpdate32.s12

13/04/2023  13:43               256 HpBiosUpdate32.s14

13/04/2023  13:13        21,833,104 HpSysDiags.efi

13/04/2023  13:34               256 HpSysDiags.s12

13/04/2023  13:44               256 HpSysDiags.s14

13/04/2023  13:15        19,952,944 HpSysDiags32.efi

13/04/2023  13:37               256 HpSysDiags32.s12

13/04/2023  13:48               256 HpSysDiags32.s14

13/04/2023  13:55            14,384 HpUefiSupport.dll

13/04/2023  13:55           235,056 Installer.exe

05/02/2024  18:26             1,570 Installer.log

05/02/2024  22:34                 0 old-files.txt

13/04/2023  13:18        21,832,848 SysDiags.efi

13/04/2023  13:39               256 SysDiags.s12

13/04/2023  13:53               256 SysDiags.s14

13/04/2023  13:21        19,952,688 SysDiags32.efi

13/04/2023  13:39               256 SysDiags32.s12

13/04/2023  13:53               256 SysDiags32.s14

13/04/2023  13:27        22,212,208 SysDiagsArm.efi

13/04/2023  15:13        22,206,600 SysDiagsArmM.efi

13/04/2023  13:56            14,384 SystemDiags.dll

13/04/2023  13:03        21,833,112 SystemDiags.efi

13/04/2023  13:27               256 SystemDiags.s12

13/04/2023  13:41               256 SystemDiags.s14

13/04/2023  13:07        19,952,952 SystemDiags32.efi

13/04/2023  13:29               256 SystemDiags32.s12

13/04/2023  13:41               256 SystemDiags32.s14

25/05/2022  02:22           799,244 UEFIDefinitions.json

              49 File(s)    182,375,500 bytes

               2 Dir(s)  376,138,502,144 bytes free

I then decided to move this content to a temporary directory and run the update again with:

C:\SWSetup\SP149634> C:\setup /L0x409 /v"/l! SP149634.log"

This succeeded and I’ve finally managed to install the service pack.