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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Solved!
HP PC Hardware Diagnostics will not run
12-21-2020 12:50 PM

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Greetings, all,
I am unable to run the hardware diagnostics tool.
I tried to launch it from my PC - run as administrator - but get an error message (Windows cannot find ‘C:\Program Files\WindowsApps\AD2F1837.HPPCHardwareDiagnosticsWindows_1.6.7.0...\HpHwDiag.exe’. make sure you typed the name correctly, and then try again).
I uninstalled the application and tried to install again from the HP website but it does not even install properly. I saved the sp110352 file, ran it as administrator, saved to desktop, the setup wizard started, went to a command black screen, ran some sort of script..... and that's it. The app appears installed, but it still does not run.
Any suggestions and comments on the matter are much appreciated.
Thank you!
Solved! Go to Solution.
12-22-2020 01:35 AM

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Nevermind, I worked it out. I was running it from a user profile - although through the "Run as administrator"option in the context menu. It worked when I ran it having logged in into the admin account.
12-22-2020 06:54 AM

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We are glad that you managed to solve the problem;)
Thank you for describing the procedure performed. Thus, you will be helping other users who have the same
question.
HP Support Community Moderator
01-11-2021 03:35 AM

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Even as Ad
01-11-2021 03:38 AM - edited 01-11-2021 03:49 AM

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Even as Admin it won't install
A 'Cmd' window opens and give the message
'...|Info|Attempt to provision c:\SWSetup\SP110352\...'
Probook 4720s
Windows 7 sp1

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