• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-08-2021 04:18 AM

HP Recommended
Product: Example: Pavilion G6 1325sa
Operating System: Microsoft Windows 7 (64-bit)

Hi there

 

My USB ports were not working so I uninstalled the USB Controller/Drivers, I now need to reinstall them?

 

Could someone please advise where I can download the latest drivers? (I cannot seem to locate them on the list when entering my product in the support centre)

 

Thank you and much appreciated

1 REPLY 1

‎03-08-2021 06:52 AM

HP Recommended

Hi:

 

Windows 7 has the USB controller drivers included in the software.

 

You will not find any USB 2 controller drivers.  They do not exist as standalone drivers.

 

The only suggestion I can offer would be to reinstall the AMD chipset driver and hope that reinstalls the USB 2 drivers.

 

Select the W7 x64 driver from the link below, install and restart the PC.

 

870 Drivers & Support | AMD

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.