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‎05-21-2021 10:47 PM

HP Recommended
Product: HP Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

Can not set face recognition in HP Pavilion x360 Convertible 14-cd0050tx

System says that can not find camera compatible with function "Face Recognition Windows Hello". 

I ask for help in solving the problem, please.

4 people had the same question
3 REPLIES 3

‎05-21-2021 10:50 PM

HP Recommended

@santoshakula 

 

Its specs

 

         https://support.hp.com/au-en/document/c06017369

 

It ONLY has HP Wide Vision HD Camera with integrated dual array digital microphone. You need a machine with IR/3D camera to use Hello Facial Recognition.

 

Regards.

BH
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‎05-21-2021 10:56 PM

HP Recommended

Sir

how i can add  machine with IR/3D camera in my laptop to use Hello Facial Recognition.

Please help me.

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‎05-22-2021 02:06 AM

HP Recommended
@santoshakula wrote:

Sir

how i can add  machine with IR/3D camera in my laptop to use Hello Facial Recognition.

Please help me.

@santoshakula 

 

Easy way is to buy new machine OR try

 

               https://www.amazon.com.au/Recognition-Camera-Streaming-Conference-Recording/dp/B06Y2WLNFN

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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