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‎09-16-2022 01:15 AM

HP Recommended

I have Hp Ryzen 5 Laptop, when I open edge browser, it gives message "This page is having a problem" and then we open any web site browser window automatically closed. same problem with google chrome also. if anyone have solution, please share. complete config of my laptop AMD Ryzen 5625U with Radeon Graphics + 8 GB Ram + 512 NVME + Win11 + MSO.

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1 person had the same question
1 REPLY 1

‎09-16-2022 08:22 AM

HP Recommended

Hello @vpsankalp 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration before we dive into the browser problem ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <device manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(3) Please report your results

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