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- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP Pen settings app

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02-23-2021 12:28 PM
I've bought an Elite Dragonfly 8MK86EA in Nov 2020 that came with a HP Active Pen G3 included in the package. At the beginning pre-installed Pen Settings app allowed me to configure what the side buttons do as well as the contents of radial menu, but after a few months that stopped functioning (perhaps after certain Windows update but I'm not sure). When I tried to launch the app from pen & Windows ink setting, Windows demands an additional app (whatever that is) to open "wacomcomponentslen" link. If I open the app directly from start menu, the app claims there's no compatible tablet in the system. Resetting the app didn't solve the problem. Then I thought about reinstalling the app, but I can't find download link anywhere in HP's website, nor in Microsoft Store; Pen Control seems incompatible with my device and anyway needs a 25-character code, which I have no clue on, to download it.
Is there a way to restore Pen Settings app to configure side button behaviour?
02-23-2021 02:42 PM
Hello
here is the software: https://support.hp.com/th-en/drivers/selfservice/swdetails/hp-elite-dragonfly-notebook-pc/29734587/s...
bye
02-23-2021 10:42 PM
Thanks for your reply, TryToDoMybest. Unfortunately installation of the latest digitiser driver didn't solve the problem... I'm not sure whether Pen Settings app is included in the driver package. But I'm afraid that's not the case, and I would have to reinstall Pen Settings app.