cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Jun7
New member
2 1 0 0
Message 1 of 3
357
Flag Post

HP Pen settings app

HP Recommended
HP Active Pen G3
Microsoft Windows 10 (64-bit)

I've bought an Elite Dragonfly 8MK86EA in Nov 2020 that came with a HP Active Pen G3 included in the package. At the beginning pre-installed Pen Settings app allowed me to configure what the side buttons do as well as the contents of radial menu, but after a few months that stopped functioning (perhaps after certain Windows update but I'm not sure). When I tried to launch the app from pen & Windows ink setting, Windows demands an additional app (whatever that is) to open "wacomcomponentslen" link. If I open the app directly from start menu,  the app claims there's no compatible tablet in the system. Resetting the app didn't solve the problem. Then I thought about reinstalling the app, but I can't find download link anywhere in HP's website, nor in Microsoft Store; Pen Control seems incompatible with my device and anyway needs a 25-character code, which I have no clue on, to download it. 

 

Is there a way to restore Pen Settings app to configure side button behaviour?

2 REPLIES 2
TryToDoMybest
Level 8
1,008 952 101 188
Message 2 of 3
Flag Post
HP Recommended
Was this reply helpful? Yes No
Jun7
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks for your reply, TryToDoMybest. Unfortunately installation of the latest digitiser driver didn't solve the problem... I'm not sure whether Pen Settings app is included in the driver package. But I'm afraid that's not the case, and I would have to reinstall Pen Settings app.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation