• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ProBook 450 G8 Notebook PC (1A893AV)
Ubuntu LTS

Hello, i would like to ask, if there is any chance to get resolution of 4k60hz via some docker hub connected throught USB-C.

I have monitor: https://www.samsung.com/cz/monitors/high-resolution/s80a-32-32-inch-uhd-4k-1440p-ls32a800nmuxen/ which have DP 1.2 and HDMI 2.0, and iam not able to get 4k and 60hz on this monitor via USB dock: https://i-tec.pro/en/produkt/c31hdmidpdockpd-2/ .

I try DP and also HDMI but still maximum what i can get is 4k30hz. I also try different hubs and different cables, but still without succes, only way, how to get 4k60hz is to plugin HDMI directly from monitor to notebook (BTW this should be not possible because in description of that notebook is max 4k30hz.

So my question is, does that USB-C port support 4k60hz throught HDMI or DP 1.2 ? 

Thanks for any help

2 REPLIES 2
HP Recommended

@StajireK 

 

The specs of your machine is

 

             https://support.hp.com/au-en/document/c06934848#AbT8

 

It is on the compatible list of HP USB-C G5 dock therefore you should be able to get 4K @60Hz monitor. More info (read pages 5 and 6 first)

 

            https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@Banhien
Can i ask you, if this dock will be enough aswell ? because i am now really confused, that 3 dock stations with similar parameters were not working 😕

https://www.hp.com/hk-en/shop/hp-universal-usb-c-multiport-hub-50h55aa.html

PS: cant find any documentation for this one on your pages.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.