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- HP Quick drop - original photo information missing

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05-12-2022 04:44 PM
HP quick drop application.
Is there a way to keep the original photo information and not just the date it was transferred?
I've just got the app so the photos that I'm loading off my phone are from years ago - not today.
05-16-2022 06:31 AM
Hi@Kristiesnow,
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing issues with the HP Quick Drop.
I have a few recommendations
- HP QuickDrop is a new, wireless way to send photos, videos, text, documents, and more. Fast, secure, and wireless transfers between your PC and mobile devices. Transfer files, photos, videos, and more between your PC, Android, and iOS device faster and easier than a cabled connection.
- Click on this link for more details https://support.hp.com/in-en/document/c0653575
Hope this helps! Keep me posted.
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