Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
Julievk1967 Honor Student
Honor Student
3 0 0
Message 1 of 9
21,295
Flag Post
HP Recommended

HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

HP Stream 11
Couple days ago laptop was working fine, went out for the day and when I came back my laptop screen was black but the power light was flashing, tried to turn it off by holding power button down but wouldn't turn off and still kept flashing.. Pressing keys doesn't help pressing the mouse pad doesn't help! Just can't get it to turn on!
8 REPLIES
Retired
Retired
5851 347 625
Message 2 of 9
21,260
Flag Post
HP Recommended

HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

Hello @Julievk1967,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I read your post about the notebook not starting, and wanted to assist you!

 

To start, can you provide me with the Product Number and Operating System of the notebook?  You can use the links below to help you with that information:
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?

 

In the meantime, please review the following documents, and let me know how it goes:

HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code

HP Notebook PCs - Computer Does Not Start (Windows 10)

HP Notebook PCs - Computer Does Not Start (Windows 8)

 

Please let me know if this information was helpful by clicking the thumbs up below.  If this post resolved your issue, then please click on Accept as Solution.

 

Regards!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
0 Kudos
Julievk1967 Honor Student
Honor Student
3 0 0
Message 3 of 9
21,254
Flag Post
HP Recommended

HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

I'm pretty sure it's a HP Stream 11-d000na 11.6 Inch and it was running Windows 8.1 as didn't get round to installing Windows 10! Thank you!
0 Kudos
Julievk1967 Honor Student
Honor Student
3 0 0
Message 4 of 9
21,252
Flag Post
HP Recommended

HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

I have managed to turn it off by holding the power button for about 20 seconds which does turn it off, however still does not power on properly even after being off for about 48 hours, light still just flashes and plain black screen, doesn't even make a noise like its trying to turn on
0 Kudos
Retired
Retired
5851 347 625
Message 5 of 9
21,242
Flag Post
HP Recommended

HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

Hello @Julievk1967,

 

Thank you for the quick reply!

 

Please review the following documents, as indicated in my previous post:

HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code

HP Notebook PCs - Computer Does Not Start (Windows 8)

 

Let me know the results.

 

Regards!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
0 Kudos
slj7380 Student
Student
1 0 0
Message 6 of 9
17,980
Flag Post
HP Recommended

HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

My computer won't come on used it last night and went to turn it on today and the light just blinks when I push the power button
0 Kudos
Secret-Squirrel Top Student
Top Student
5 0 1
Message 7 of 9
17,825
Flag Post
HP Recommended

HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

I have the same issue. The power connector indicator on my HP Stream 11-d010wm flashes 3 times over and over, and will not turn on.  I see alot of other people with the same issue.

 

Is someone able to tell us what the 3 flashes mean instead of sending us links to troubleshoot it? 

 

The troubleshooting on our part is finished, the unit will not turn on, and the power connector led blinks 3 times over & over. Please tell us what the 3 flashes mean, and if what to do to correct it.

 

The AC adapter works, and the battery fully charges (indicator turns white).

 

Thank You.

0 Kudos
Arodriguez10 Student
Student
1 0 0
Message 8 of 9
15,791
Flag Post
HP Recommended

HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

My laptop screen just keeps flashing on and off
0 Kudos
Intern
Intern
58 0 4
Message 9 of 9
14,283
Flag Post
HP Recommended

HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

Your link on the Windows 10 OS does not cover the Stream.  Not helpful.

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation