HP Spectre x360 Battery Drain Issue

[doc4tots]

I have the same concern.  My power plan is Balanced, but find I go quickly from 100% to now 70% in under 2 hours with the screen at its dimmest and performing functions such as web browsing and light use of Word.

Any others?  Bought this PC because of its purported long batter life.  I chatted with HP Support a few days ago who actually said that 5-6 hours is MAX, unless you are not using the computer!  Really?

[A4Apollo]

Hi! @doc4tots, Thanks for stopping by the HP Support Forums!

I understand you have battery draining issues with your laptop.

Don't worry I'll to help you out.

Did you make any software or hardware changes on your laptop?

Have you tried charging your laptop using a different adapter?

Does your laptop shutdown when you unplug the charger from your PC?

Please share the product number of your PC to assist you better.

I appriciate your efforts for trying out the steps before reaching out to us.

But I would recommend you to try the steps below and check if it helps.

Try updating the BIOS and chipset drivers on your PC and check if it helps.

You can update the drivers using the HP support assistant. 

Refer this article to know more information about using the HP support assistant. Click Here

Check if the pin inside the DC or charging port is bent or broken.

Please perform below-shown steps to resolve the issue:
Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get reinstalled automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
Step 09. Look for "Plugged In Charging" message on the Battery icon

Also, Try performing a hard reset on your laptop and check if it helps.

Please Shutdown the Notebook
Please remove the Battery and unplug the Power Adapter
Press and Hold the Power Button for full 1 Minute
Go ahead and put back the Battery and connect the Power Adapter
Look for "Plugged In Charging" message on the Battery icon.

Refer this article to further troubleshoot battery issues with your laptop. Click Here

Also, try running a battery test on your PC and check if the battery is functioning correctly.

You can run a battery test on your PC using HP support assistant. Refer this link for more information: https://support.hp.com/in-en/document/c03467905

Also, you can run a system diagnostics test from F2 reset this article to know more information. Link: https://support.hp.com/lt-en/document/c03467259

Let me know how it goes!

Take Care! 🙂

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