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‎01-12-2022 06:53 AM

HP Recommended
Product: HP Probook 4520s
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have been installed the latest HP Support Assistant on my ProBook 4520s. My operating system is Windows 10 Pro (x64).

When I am trying to connect to my HP account via HP Support Assistant after password Insert it closing down.

 

I have installed and unintstalled HPSA so many times but problem still remains.

 

Can you please help me to install it?

 

Thanks in advance.

Category:
3 REPLIES 3

‎01-12-2022 07:48 AM

HP Recommended

hello

HP Probook 4520s is very old pc and no updates for win10 via APSA

do you need any driver ? 

let me know and i will try to help

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‎01-12-2022 07:58 AM

HP Recommended

Hello,

HP Support Assistant I suppose its common software for all HP notebooks. I know that is my notebook is very old but it is working fine with Windows 10&11. Also HPSA is working except login HP on HP Support Assistant. No I don't need any drivers but I am facing also problem with firmware update but I will open a new topic about it.

 

Its better to wait an answer from an HP Assistant developer.

 

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‎01-27-2022 06:16 AM

HP Recommended

Any news from an HP representative?

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