Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 2
Flag Post

HP Support Assistant controls Windows Update? How do I change this?

HP Recommended
Microsoft Windows 10 (64-bit)



I want to be able to choose when windows installs updates and restarts


Windows Update settings are "managed by my organisation" and is set to automatically downloading and restarting regardless of the documents I'm writing, game I'm playing etc.. which is a nuisance.


The organisation is set to "HP Inc." for some reason even though this is a personal machine and I have no connection with HP. After googling, I think it's HP Support Assistant that controls everything but doesn't allow me to change Windows Update settings.. They are perma-fixed to auto-update...


How do I go about gaining control over windows update?

- Hack the RegisteredOwner in the registry?

- Apply local policy to windows update?

- change a setting in HP Support Assistant?

- Uninstall HP Support Assistant?




HP Support Agent
HP Support Agent
18,899 18,851 1,563 1,596
Message 2 of 2
Flag Post
HP Recommended

@egh312, Welcome to HP Support Community!

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 


To answer your question, the settings cannot be changed. However, you can uninstall the HP Support Assistant and continue with regular windows updates.


I hope that answers your concern adequately. Let me know!


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation