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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Welcome to the HP Community.
Places to check / remove unwanted devices
NOTE: Does not include removing printer software or printer software "bits"
Depending on the type of HP Support Assistant you have installed,
Try / Consider
Remove Device from "software" version of HPSA (installed in Programs and Features)
Open HP Support Assistant
If you have not done so, sign into HPSA
Click on your Account icon (people icon with your name under the icon)
Peruse the list
Click "Edit this device" > Click "Remove this Device" >> Save
HP Support Assistant Application (Version 9.6.x and beyond)
Open HP Support Assistant
If you have not done so, Sign into the application
In the upper right corner, Click on your Account name icon
Open View Profile
Peruse the list.
Click the X in Blue Circle in the last column of the device information
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Remove Device from HP Account Dashboard
If the printer is still present / listed in your HP Account Dashboard, you can remove the entry.
Open the main HP Account website,
HP Account - Login / Dashboard
Click and sign into your HP Account,
Click on your account name (upper right)
Switch to your Dashboard
Tab / Section My Devices
Device(s) listed in rows
Click the X in Blue Circle in the last column of the device information
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
OR
Open Product Home
Enter the type and name of your HP device
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community.
Places to check / remove unwanted devices
NOTE: Does not include removing printer software or printer software "bits"
Depending on the type of HP Support Assistant you have installed,
Try / Consider
Remove Device from "software" version of HPSA (installed in Programs and Features)
Open HP Support Assistant
If you have not done so, sign into HPSA
Click on your Account icon (people icon with your name under the icon)
Peruse the list
Click "Edit this device" > Click "Remove this Device" >> Save
HP Support Assistant Application (Version 9.6.x and beyond)
Open HP Support Assistant
If you have not done so, Sign into the application
In the upper right corner, Click on your Account name icon
Open View Profile
Peruse the list.
Click the X in Blue Circle in the last column of the device information
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Remove Device from HP Account Dashboard
If the printer is still present / listed in your HP Account Dashboard, you can remove the entry.
Open the main HP Account website,
HP Account - Login / Dashboard
Click and sign into your HP Account,
Click on your account name (upper right)
Switch to your Dashboard
Tab / Section My Devices
Device(s) listed in rows
Click the X in Blue Circle in the last column of the device information
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
OR
Open Product Home
Enter the type and name of your HP device
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community