cancel
Showing results for 
Search instead for 
Did you mean: 
e46street
New member
2 0 0 0
Message 1 of 2
123
Flag Post

Solved!

HP Support Assistant

HP Recommended
HP — 15-db0170ur
Microsoft Windows 10 (64-bit)

Hello, I'm installed HP Support Assistant from the official website when I try to open it, the HP Support Assistant icon appears, but the programm does not

1 ACCEPTED SOLUTION

Accepted Solutions
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 470 747
Message 2 of 2
Flag Post
HP Recommended

@e46street Welcome to HP Community!

 

I understand that you are facing issues with HP support assistance.

 

Please uninstall the HP support assistance from the control panel. 

 

Install the latest version.

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Please refer to the below link to more troubleshoot the issue.

 

https://support.hp.com/in-en/document/c03601631

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 470 747
Message 2 of 2
Flag Post
HP Recommended

@e46street Welcome to HP Community!

 

I understand that you are facing issues with HP support assistance.

 

Please uninstall the HP support assistance from the control panel. 

 

Install the latest version.

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Please refer to the below link to more troubleshoot the issue.

 

https://support.hp.com/in-en/document/c03601631

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation