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kdssr Tutor
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HP Welcome Popup repeatedly

HP 17-P161dx
Microsoft Windows 10 (64-bit)

I Had a new Hard Drive Installed 3 days ago. Now all of a sudden, when I am changing between doing different things, like writing a document and saving it, as one example, I get the popup that says "Welcome to your new HP you're all set". I click "done" and it goes away, only to reappear some time later. How to get rid of this ?

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Provost Provost
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HP Welcome Popup repeatedly

Hi:

 

Go to the Windows Control Panel, and in the top right, next to View by:  select 'Large Icons'. 

 

From the new layout, select Programs and Features and let the list populate.

 

Find the HP Welcome program listed here, right click the entry, and select Uninstall.

 

kdssr Tutor
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HP Welcome Popup repeatedly

That appears to have worked. Thank you for solution. Easier way to get to uninstall is to type the word programs into contana and "Programs and Features" is right there.

Provost Provost
Provost
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HP Welcome Popup repeatedly

You're very welcome.

 

Thanks for the shortcut to the Programs and Features menu.

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cb14 Honor Student
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HP Welcome Popup repeatedly

I have the same problem on my new HP pc and its driving me crazy!

I found the program but nothing happens when i click unistall.

Any ideas? Windows10

 

Thanks

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Dean
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HP Welcome Popup repeatedly

> I found the program but nothing happens when i click uniNstall.

 

Did you "click" on the program to be uninstalled, and then click "uninstall" ?

Was there a pop-up window asking you to either "repair" or "uninstall", or to "confirm" that you want to uninstall.

 

After rebooting your computer, did the "welcome" window still appear?

 

 

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kdssr Tutor
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Start your're own thread !  keep getting notified of your problem and replies !


@cb14 wrote:

I have the same problem on my new HP pc and its driving me crazy!

I found the program but nothing happens when i click unistall.

Any ideas? Windows10

 

Thanks



@cb14 wrote:

I have the same problem on my new HP pc and its driving me crazy!

I found the program but nothing happens when i click unistall.

Any ideas? Windows10

 

Thanks




own thread ! 

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Dean
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HP Welcome Popup repeatedly

 

@kdssr:

 

After you click "Reply", you should see (over on the right of the window):

 

Capture.JPG

 

 

Remove that "check-mark" to opt-out of receiving messages.

 

 

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cb14 Honor Student
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Thanks it works now, the pop up went away. I forgot I had to reboot the laptop to save the settings. 

 

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