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‎07-27-2026 10:51 PM

HP Recommended

I’m experiencing an issue with my laptop’s USB port. I’ve tested it with multiple USB devices, but none of them are being detected or working.

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‎07-28-2026 02:37 AM

HP Recommended

Hi, @Mounesh1, Welcome to the HP Support. 

  

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

 

I believe this is the time to replace USB Port, Here is the link which will help you to resolve the issue: 

 

Removing & replacing parts | HP ZBook Firefly 14'' G11 A Mobile Workstation PC | HP Computer Service

  

 Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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