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Ristesk8
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HP Zbook 15 G2 - Keyboard driver

Zbook 15 G2
Microsoft Windows 10 (64-bit)

Hi there!

 

I have trouble with my keyboard: the "Fn" in the F8, F9 and F10 function keys doesn't work.

F8 = mute microphone

F9 = ↑ brightness

F10 = ↓ brightness

The other "Fn" works normally (up volume, down volume, sleep, keyboard light, etc.).

I've tested the F8, F9 and F10 keys and they work properly.

So I think it is a driver trouble...

 

The hardware ID is:

1. Standard PS/2 Keyboard:

ACPI\VEN_HPQ&DEV_8002
ACPI\HPQ8002
*HPQ8002

 

2. HID Keyboard Device:

HID\VID_17EF&PID_609D&REV_0105&MI_00
HID\VID_17EF&PID_609D&MI_00
HID\VID_17EF&UP:0001_U:0006
HID_DEVICE_SYSTEM_KEYBOARD
HID_DEVICE_UP:0001_U:0006
HID_DEVICE

 

Can you help me please?

1 REPLY 1
ZB00K15G2
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Message 2 of 2
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HP Recommended

HP Zbook 15 G2 - Keyboard driver

Hello Ristesk8,

 

I had the same issue with my Z book 15 g2 and after installing the HP support assistant tool and updating all the drivers it fixed the issue.

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