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‎11-18-2017 08:35 PM - edited ‎11-18-2017 08:39 PM

HP Recommended
Product: HP Pavilion 15-bc016tx
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

It is once days (I have updated the latest windows 10) that I get an error message at startup.

This App can't run on this PC

 

HP accelerometer

 

HP accelerometer doesn't work on this version of Windows. An updated app may be available.

 

Could someone please help me out?

 

Thanks 

SơnUntitled.png

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-18-2017 10:04 PM

HP Recommended

There is a known issue with the latest Update and 3D Driveguard. All I can suggest is to wait for HP to get this resolved. There may be another Update via WU or HP may release a driver through HP Support Assistant. Either way-it will be corrected soon.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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3 REPLIES 3

‎11-18-2017 10:04 PM

HP Recommended

There is a known issue with the latest Update and 3D Driveguard. All I can suggest is to wait for HP to get this resolved. There may be another Update via WU or HP may release a driver through HP Support Assistant. Either way-it will be corrected soon.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎11-25-2017 11:14 PM

HP Recommended

Apply this patch released by HP:

ftp://ftp.hp.com/pub/softpaq/sp82501-83000/sp82755.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎12-27-2017 12:26 AM

HP Recommended
My laptop cursor doesn't show and tuchpad or keyboard doesn't work.

How do download and install "Updater driver software"???!!!
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