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‎05-20-2019 09:05 AM

HP Recommended
Product: HP Pavilion 14
Operating System: Microsoft Windows 10 (64-bit)

Every time I reboot I get an error message that the HP accelerometer is not working.   Is there a fix for this?  I have seen previous links for how to update the Drive Guard software but those links no longer work.  I have all current Microsoft updates to Windows 10. 

Thank you

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-20-2019 09:37 AM

HP Recommended

You're very welcome.

 

You should just be able to install it 'over' the current version.

 

It should update the software and driver automatically.

View solution in original post

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5 REPLIES 5

‎05-20-2019 09:20 AM

HP Recommended

Hi:

 

See if updating the 3D driveguard driver to this version, and restarting the PC, resolves the problem...

 

6.0.45.1    Jan 8, 2018

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84595.exe

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‎05-20-2019 09:35 AM

HP Recommended

Thank  you.

Do I need to uninstall the previous version of drive guard?  Or just install this driver?

Was this reply helpful? Yes No

‎05-20-2019 09:37 AM

HP Recommended

You're very welcome.

 

You should just be able to install it 'over' the current version.

 

It should update the software and driver automatically.

Was this reply helpful? Yes No

‎05-20-2019 10:19 AM

HP Recommended

That seemed to work.  I installed over top as you suggested and rebooted.  On boot up I no longer saw the error message.  Thank  you.

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‎05-20-2019 10:35 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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