-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: HP.com Website is now broken for the new 2020 Envy 15 La...
Create an account on the HP Community to personalize your profile and ask a question
06-03-2020 08:00 PM
https://www8.hp.com/us/en/laptops/envy/envy-15-laptop.html
The above HP website link is today June 1, 2020 broken as of 1pm PST.
It was working fine for weeks prior to today.
Just look at the page, the spinning stuff in the "Create what You Want" top section shows web browser is looping
and that portion of the webpage is broken. Remainder of page below looks to be still ok.
Same behavior seen in several different web browsers on Android and Windows.
Oh, also...
The picture of the open clamshell laptop in the middle of this long webpage
above the text: Innovation has never looked so good. is the incorrect Envy model.
It is NOT the new 2020 Envy 15 laptop. Looks like the 13 inch model.
You can easily tell by the missing speaker grilles on either side of the keyboard.
This is meant as constructive assistance. I do want to order one of these soon.
Thank you
Solved! Go to Solution.
Accepted Solutions
06-21-2020 08:44 PM - edited 06-21-2020 08:44 PM
The new Envy 15 laptop HP website is now great!
But there is still the incorrect silver laptop photo in middle of the page.
The picture of the open clamshell laptop in the middle of this long webpage
above the text: Innovation has never looked so good. is the incorrect Envy model.
It is NOT the new 2020 Envy 15 laptop. Looks like the 13 inch model.
You can easily tell by the missing speaker grilles on either side of the keyboard.
A nitpick for sure.
Oh, a side note. I now own one of these. And am very happy with it!
06-21-2020 08:44 PM - edited 06-21-2020 08:44 PM
The new Envy 15 laptop HP website is now great!
But there is still the incorrect silver laptop photo in middle of the page.
The picture of the open clamshell laptop in the middle of this long webpage
above the text: Innovation has never looked so good. is the incorrect Envy model.
It is NOT the new 2020 Envy 15 laptop. Looks like the 13 inch model.
You can easily tell by the missing speaker grilles on either side of the keyboard.
A nitpick for sure.
Oh, a side note. I now own one of these. And am very happy with it!
06-22-2020 12:22 PM
Hey @DJGuenther,
Hope you're well! 🙂
Thanks for the report, we escalated this issue internally to an appropriate HP team.
Thank you for visiting the HP Support Community.
HP Support Community Moderator
07-10-2020 07:28 PM
I just now see that indeed HP has changed the photo of the HP ENVY 15 laptop in the above mentioned part of the webpage to
actually show the correct ENVY 15 (2020) laptop!
Looking good.
Thanks for your support.
Still lovin my new Laptop.
Didn't find what you were looking for? Ask the community