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HP Recommended
hp envy 15
Microsoft Windows 10 (64-bit)

Hello . I just bought an HP envy 15 , the version with the RTX 2060 . My first day of using the laptop, i found the THERMAL PROFILE control in the  HP COMMAND CENTER to be very helpful with managing the temperature of the computer because it can get really hot with such specs in such a slim chassis.

Jesudamilola_0-1629347406872.png

After a few days though , and i believe after an update, all of a sudden. the HP COMMAND CENTER app was missing the THERMAL PROFILE CONTROL. 

Jesudamilola_1-1629347641573.png

I have no idea what is going on , i really need the ability to balance the thermals , because now i cant take advantage of the GPU , because it will get hot real fast. i have uninstalled and installed the app again. please , does anyone know what is going on?

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