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‎07-21-2025 02:30 PM

HP Recommended
Product: HP Envy 17.3 inch Laptop PC 17-cw1000 IDS Base Model
Operating System: Microsoft Windows 11

I have discovered that though HP has good products, it's online support is completely non existent or non functional at best.  I was promised a phone number to call with questions about setting up my new laptop.  I have spent hours trying to get phone numbers or find a chat line that works, all to no avail.  I need a phone number.  My next calls are to HP head quarters and I would rather not start making a fuss.

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‎07-21-2025 05:21 PM

HP Recommended

@pjbrowne1 

 

Does your machine support that ? You can ALWAYS use Whatsapp to chat with HP support.

 

Regards.

BH
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‎07-22-2025 01:06 PM

HP Recommended

I'm not sure what a "banheim" - I suppose a name - but I will give him credit for being the only response or contact I have gotten in hours of trying to get in contact with ANY ONE at HP.  However, as usual, my question was ignored with an answer that not only isn't helpful but doesn't make sense.  So, I guess the disease that infects HP support is contageous.  If there is a way to contact HP tech support by phone, let me know.  If not, I'm going to Corporate to make as much trouble for them until I get some real help.
NE

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