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‎09-22-2016 03:44 PM

HP Recommended
Product: HP 15-ab150sa (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Untitled.png

Hello HP support,

 

As you can see from this screenshot one particular HP Framework Service makes my CPU go crazy. Sometimes it goes way up to 95% and I can hear fan spinning too. This is not happening all the time. I guess depending on online activity.

 

Can you tell me what's behind this ? Can you help me understand what's happening here ?

 

 

Thanks a lot .....

 

 

Mark

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-23-2016 08:30 AM

HP Recommended

Hi @MarekUK,

 

Welcome to the HP Support Community!

 

I read your post about the HP software on your HP 15-ab150sa Notebook causing slowness.The HP Software Framework provides a common set of software interfaces that centralize and simplify access to hardware, BIOS and HP specific windows drivers on supported notebooks with supported operating systems.

 

If you are not happy with the software you can remove it, this shows you how to do that.

 

Please let me know if this help identify the issue by marking this post as Accept as Solution. 

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

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1 REPLY 1

‎09-23-2016 08:30 AM

HP Recommended

Hi @MarekUK,

 

Welcome to the HP Support Community!

 

I read your post about the HP software on your HP 15-ab150sa Notebook causing slowness.The HP Software Framework provides a common set of software interfaces that centralize and simplify access to hardware, BIOS and HP specific windows drivers on supported notebooks with supported operating systems.

 

If you are not happy with the software you can remove it, this shows you how to do that.

 

Please let me know if this help identify the issue by marking this post as Accept as Solution. 

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No
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