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‎03-22-2021 01:35 PM

HP Recommended
Product: HP Laptop 17-by3xxx
Operating System: Microsoft Windows 10 (64-bit)

Why does my HP support assistant keep popping up when there are no updates? This happens constantly, several times an hour. I have already turned off Software Update settings. I have also unchecked all "display popups" options.

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-25-2021 09:55 AM

HP Recommended

@mmmjvpssm

 

I reviewed your post and I understand that the HP support assistant pops up randomly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you uninstall HP support assistant from your computer and then download and install it from the below link.

 

https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎03-25-2021 09:55 AM

HP Recommended

@mmmjvpssm

 

I reviewed your post and I understand that the HP support assistant pops up randomly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you uninstall HP support assistant from your computer and then download and install it from the below link.

 

https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎03-31-2021 08:50 AM

HP Recommended

Sorry for the late reply. I didn't do it because for some reason it just stopped by itself and hasn't been a problem since. Maybe it was one of the updates they did. But thank you 🙂

Was this reply helpful? Yes No

‎03-31-2021 11:52 AM

HP Recommended

@mmmjvpssm

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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