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‎10-05-2021 07:15 AM

HP Recommended
Product: HP Pavilion ec-2008ax
Operating System: Microsoft Windows 10 (64-bit)

Hi guys,recently I had to reset my pc due to some OS issues.I reset the pc without removing my personal files and did a cloud install of windows 10.After resetting the pc,I've downloaded the latest version of HP Support assistant,since then it doesn't show all the fixes and diagnostics it used to show earlier.Also,updates and software and drivers tab do not open at all unlike messages etc.The only fixes it is currently showing is for battery and printers.I'm not sure if this is due to pc reset that it might have deleted some files.Hope someone can help me fix this issue and make it work like earlier.

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1 REPLY 1

‎10-07-2021 08:18 AM

HP Recommended

Nvm,I was able to fix  it by using the refresh button in the app.Until then,it wasn't showing any updates or fixes.

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