HP support site does not accept my model/product ID/serial #

[Sgthawker]

I obtained an older laptop from a relative. I tried to check on an updated BIOS and drivers etc., but the HP site does not recognize any of the above mentioned ID numbers. I have these numbers from under the battery, or, on the system information in the Firmware, or, the sticker on the palmrest, or Windows 7 System Information. Can you direct me to the correct page to check on possible updates?
HP G62 Notebook PC:
Model # G62-143CL

Serial # <Do not include the product serial number or any private information>

Product # WA906UA#ABA

Product Configuration ID # 049D100000202710000020000

BIOS version  F.07 (10 February 2010)

Thank you in advance for any assistance!

[Paul_Tikkanen · Accepted solution]

You can find the drivers and software for your notebook at the link below:

HP G62-143CL Notebook PC Software and Driver Downloads | HP® Support

[Sgthawker]

Hello Paul,

Your link worked perfectly. I am surprised that I could not get to the page, and am grateful you did so in such a timely manner. I have a screenshot of the failed attempt to use the serial # to get there. Thank you again.

[Paul_Tikkanen]

You're very welcome. 

HP retires support for all consumer class PCs that have reached 10 years of age. 

That's why no info shows up when you go through the support site  

I did a general internet search by the model number and found the support page that way.

Fortunately, that page seems to have escaped HP removing it from the support site entirely.