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‎07-13-2019 02:59 PM

HP Recommended
Product: HP EliteBook 840
Operating System: Microsoft Windows 10 (64-bit)

Hello

How do I remove HP Sure Run

Every program or updates I try to install - It involves and breaks it.

 

Thank you

2 REPLIES 2

‎07-13-2019 03:21 PM

HP Recommended

@Haggai 

 

HP Sure run is good but it gave me more grief than good. I actually did a CLEAN install Windows 10 1903 on an Elitebook 840 G5 but I had to re-install HP Client Security (pre-requested) before HP Sure run otherwise machine will shutdown without notification.

 

I asked myself why ? It turned out the security setup is in BIOS. I normally won't advice members to play with BIOS but if you wish (at your own risk) please turn it off in BIOS.

 

Please read the following discussion for more info

 

      https://h30434.www3.hp.com/t5/Business-Notebooks/How-to-disable-HP-Sure-Run/td-p/7011264

 

Regards.

BH
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‎07-13-2019 03:29 PM

HP Recommended

Thank you @Banhien 

I will try it.

 

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