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- Re: HP updates/drivers, failing to upload
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09-19-2019 09:07 PM
Below is the message I get when I try to load HP updates/drivers, thus failing to upload.
Warning:
The driver is not supported on this OS version (10.0.17763).
Solved! Go to Solution.
Accepted Solutions
09-19-2019 10:49 PM
Hello @GAC8
Welcome!
You get this message because the driver is not intended for the particular version of Windows 10 you have installed. 10.0.17763 is actually Windows 1809 released about an year ago. Most probably you run this version but the driver you try to install does not support this version of Windows.
Which driver you try to install actually and why ?
Would you be able to provide more information ?
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
09-19-2019 10:49 PM
Hello @GAC8
Welcome!
You get this message because the driver is not intended for the particular version of Windows 10 you have installed. 10.0.17763 is actually Windows 1809 released about an year ago. Most probably you run this version but the driver you try to install does not support this version of Windows.
Which driver you try to install actually and why ?
Would you be able to provide more information ?
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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